A business’s core values are at the center of all their business decisions, including how they serve their clients.
Have you taken time to identify the core values of your business?
Chances are, you have been operating with core values in place whether you have taken the time to write them down or not. We all live by personal principles and standards. And when we are a business owner, these personal standards often influence the core values of our business.
According to Tony Robbins, a company’s core values can be defined as “the fundamental principles or philosophies that guide an organization’s business decisions.”
The values of a company direct and govern all aspects of the business from internal affairs to the external client or customer relationships.
I recently took some time to write down the core values that Tiel Virtual Solutions operates from during a business and content planning weekend (I will be sharing more about this weekend in my next blog post) and I would like to share them with you.
The 5 core values that are key to my success of providing high quality tech-savvy support:
1. Curiosity – Striving for growth and continual learning
The world of online marketing and course creation is always evolving and changing. There is always a new update, new platform or new ideas to try out. Here at Tiel Virtual Solutions, I strive to always grow and learn in my knowledge of online marketing to provide better and better support for my clients.
I am a proud member of Freelance University and the Canadian Association of Virtual Assistants (CAVA) where I have on-going access to recent trainings and programs, and I follow some of the top experts and influencers in the online marketing industry, including Amy Porterfield, Jennie Lyon, and Kathy Colaiacovo to name just a few. to always stay up-to-date on the happenings of the industry.
2. Efficiency – Delivering my best through exceptional client service
All of my clients are number one. I endeavor to provide each client with a high level of support, delivering my very best through the services I provide. Tiel Virtual Solutions is operated with a strong, hard-working work ethic to provide dependable and reliable support to my clients.
3. Integrity – Working honestly and learning from my mistakes
As Bram Stoker said, “we learn from failure, not from success!” I am the first to admit that I am not perfect, and sometimes something will fall through the cracks. However, I strive to take ownership of my mistakes, to rectify and learn from them, and to provide honest work to all of my clients.
4. Reliability – Trustworthy support providing peace of mind to my clients
In addition to providing efficient and honest support, my clients know that they can rely on Tiel Virtual Solutions to provide them with trustworthy support that will make their life easier as I help “hold all those balls in the air”. Many of my clients are overwhelmed with all aspects of running their business, and I am here to help them reclaim their time and bring them peace of mind.
5. Philanthropy – Giving generously to local and world-wide community needs.
It has been a desire and goal from the very beginning, to use the resources available at Tiel Virtual Solutions to not only support my clients but to give back to those in need both locally and throughout the world.
One of my goals for 2021, is to establish a non-profit partnership where I can support and create meaningful change in the world. I am very excited about this ability to invest in our world and to be part of the change, as you invest in the services provided by Tiel Virtual Solutions. As details are finalized, I will provide an update.